Our Difference

"We care and operate like we are our clients' employees. It's like having our business inside yours." Kristin, 6 years

Vertical IT Solutions is Florida's leading business technology outsourcing firm. Our industry experts offer a diverse breadth of knowledge. Add caring, committed attitudes and you get amazing, unfaltering reliability.

We are serious about what we do. And we are all about serious customer service. From initial assessment and idea generation to any ongoing needs you have, VIT will be right there.

On-Site Preventive Maintenance
Proactive is our middle name.

VIT takes the security, integrity, and functionality of your computer network very seriously. So seriously that we conduct an on-site maintenance inspection on a regularly scheduled basis to make sure that your systems run smoothly and efficiently. This is critical to the on-going health and optimization of your business. At the end of each visit, you will receive the VIT executive report card with an overview of your system's activities and results.

Budget and Direction
Our CIO team goes undercover.

Our Technology and Business Specialist will work as your chief information officer to investigate, document, and communicate with your key team members to gather operational and technical information about your business and network. We'll then create an optimal comprehensive plan (with direction on upgrades, budgeting, new technology, bandwidth analysis and more) in order to ensure your IT requirements are met and ultimately to maximize your ROI.

Documentation and Recommendations
Staff Augmentation and IT Support
We fill in the gaps.

Whether you want a little boost to your existing IT department or need fully outsourced IT support, our reliable experts will not only complement your existing team, but can also truly become an extension of your business by providing service and support to your current computer infrastructure. We will be there to assist with everything from budgeting, to day-to-day phone help, to consulting on ways to improve quality and stability.

24 hour Monitoring, Alerts, Remediation and Response (pulse)
Somebody's watching you.

The VIT MonitorIT portal allows our team to monitor and remedy incoming server alerts 24 hours a day, 7 days a week. With Server, Workstations, Router, Switch, UPS, and Printer monitoring, we will respond within 15 minutes. With the fancy shmancy MonitorIT Portal and executive reporting, you can also view and stay current on all your critical system status.

IT Transitions
Change can be good, real good.

In the event your company needs to undergo any kind of transition, VIT will be there to make it seamless. Our team of talented IT professionals are adept at overseeing any additions or changes to your network. We will prioritize, document, manage, recruit, and report for an event-free transition and upgrade. Transitions usually include detailed network documentation, executive meetings of open projects and initiatives, and IT staff/structure assessment, with executive status reporting.

Assessment and Strategy
Feel secure. Sleep easy.

After a thorough, in-depth assessment of your current network along with business interviews, VIT provides written recommendations to remedy any technology or security issues. This valuable analysis will assist you in making the most informed decisions about one of your company's most valuable assets.

Security and Threat Protection
Disaster Preparedness and Planning
The 911 of IT.

Keeping you up and running, even in time of a natural disaster, is critical to your on-going business success. Through virtualization and other advanced methods, we can help you ready yourself by creating a plan to address your overall disaster preparedness planning strategy.

Remote Internet Backup Services (ribs)
Live Helpdesk and Remote Support
Better on call service than your Doc.

We offer our CARE4IT clients free 15-minute Help Desk support. If after hours, we'll call you back within 30 minutes. Because, more often than not, issues can be intercepted before they become much more severe.

Licensing and Device Management
We keep track so you don't have to.

VIT will happily manage renewals for all your licensing needs. You can rest assured that we will properly maintain warranty coverage on all your products and thereby save you time and money. That's one less business worry for you.

Office Training and Customization
Hosted Services
Component Procurement
Shopping IT smart.

When it comes to the goods, VIT will listen to your needs, and then research the best and most cost-effective approach to obtaining your component requirements. As a leading partner with Dell, Microsoft, SonicWall, Symantec to name a few, we not have access to the most affordable pricing, but through these relationships we can also offer superior support.

Virtualization Capacity Planning
Fixed Price Projects for Upgrades, Enhancements, and Migrations
Cabling and Physical Moves